plan your visit

Founded in 2021, The Labyrinth Collective is a pioneering entity in Indonesia’s immersive entertainment market. Based in Bali, we are dedicated to creating a vibrant and sustainable hub where artistic expression and holistic experiences thrive. Our project stands as a unique ecosystem, seamlessly integrating cutting-edge technology, digital art, architecture, and ecological awareness.

We can’t wait to welcome you to Labyrinth.

Here, you can find some useful information to help you prepare for your visit.

Mobile Tickets

The Dome uses mobile tickets only. We recommend downloading and adding your tickets to your phone´s digital wallet in advance of your arrival.

Ticket information

How Can I buy tickets for the shows at labyrinth Dome?

Tickets for the shows at Labyrinth can be purchased on Labyrinth.art. Tickets can also be purchased in-person onsite at the Labyrinth concierge,
which is open from 2pm to 9pm.
Accessible seating may be secured through labyrinth.art or by contacting The Labyrinth Accessibility Services Department at guestrelations@labyrinth.art or +62 823-3920-4294 Monday through Saturday between 10am to 7pm..

Do I need a ticket for a show to enter at Labyrinth Dome?

All guests require a ticket to enter at the Labyrinth Dome. The ticket does not include hotel pick-up and drop-off services. You will start your visit at Labyrinth walking by the Art Gallery (free entrance) to access directly to the Dome.

Can I purchase tickets in-person at a Box Office?

The onsite Labyrinth Concierge is available for in-person ticket purchasing. It is located by the Art Gallery entrance. The concierge is open daily from 10am to 7pm.

How do I get my tickets?

Labyrinth uses mobile tickets only. We recommend downloading and adding your tickets to your phone´s digital wallet in advance of your arrival.
For additional assistance, please contact Guest relations at guestrelations@labyrinth.art or +62 823-3920-4294.

Is there an age requirement to attend events at Labyrinth Dome? Do children require tickets?

Events at the Dome may include immersive elements such as flashing lights, intense lighting, visual effects, loud noises. Please check your event page to determinate whether.

Child Tickets:

Tickets are available for children aged 4-12 years.
Infants: Children aged 0-2 years are not permitted in the performance area
Free Entry: Children aged 3 years old and under are admitted free of charge but must not occupy a separate seat.

What is the refund policy?

Tickets are non-refundable and cannot be exchanged, except in the case of show cancellation or rescheduling by the organizer.
In case of cancellation or rescheduling, you will be given options for a refund or ticket exchange as per the applicable policy.

Group Tickets

What defines a group?

To qualify a group, there must be nine or more guests attending. Group of friends, families, clients, teachers, police, military, scouts, or just nine or more people may be eligible to receive special group benefits.

Are group rates available?

Group rates are available for the Shows at the Dome. Please visit our Group page for more information.

Transportation & Parking

Your event experience begins the moment you step inside Nuanu City. Please plan your Transportation and parking at Nuanu City ahead of your event. A buggy will pick you up and bring you to Labyrinth.

Labyrinth is located at Jalan Galiran at Nuanu City, Nyanyi, Tabanan. Guests can enter the property via electric transport or on foot through Nuanu Gate (Parking 1).

We encourage you to arrive early. If driving or arriving by car, please allow for more extra travel time due the potential traffic.
Rideshare pick-up and drop off for Labyrinth is located at the entrances of the two Nuanu Gates. Venue access is conveniently located across from Dome entry. On event days, Labyrinth staff will be onsite to direct you to the venue.
Nuanu Parking is available and free for our guests with tickets.

Venue Maps

Accessibility Services

We strive to provide excellent services to all guests:
Email: guestrelations@labyrinth.art
A phone call to the Reservation officer at +62 823-3920-4294.
Office: The Accessibility services Department is open Monday through Sunday between 9:00am and 8:00pm.

Ticketing information

Accessible seating may be secured through Labyrinth.art or by contacting the Accessibility Services Department at guestrelations@labyrinth.art or
+62 823-3920-4294, during the hours listed above.

Arriving at Labyrinth

Can I bring my own food if I have special dietary needs that are medically necessary?

If you or someone in your party has a medical condition or specific needs that require bringing in outside food or beverage,
please contact the Accessibility Services Department at guestrelations@labyrinth.art or +62 823-3920-4294
prior to your event to ensure smooth entry into the venue.

Can I bring my service animal?

Service animals are permitted inside Labyrinth. If you or a member of your party is bringing a service animal, we strongly recommend that you contact the Accessibility Services Department prior to your event.

On Site Experience

Is Labyrinth a cashless venue?

Yes, Labyrinth accepts cash, credit cards and mobile payments.

Does Labyrinth have WiFi inside?

Free WiFi is available at Labyrinth. Guests can connect to nuanu wifi once onsite.

Where are the accessible restrooms?

All restrooms are accessible. Family/all-gender restrooms are also located throughout Labyrinth. Please see a guest experience representative onsite for directions to the nearest location.

Are wheelchair escorts available?

Guests with mobility limitations who do not have access to a wheelchair may request a wheelchair transport to their seat, free of charge. Please be aware that our personnel will not remain with you during the event, nor will you be able to remain in the wheelchair for the duration of the event. Please alert staff if you will need assistance.

Are there accommodations available for individuals who may not fit in a standard seat?

Labyrinth offers seating with movable armrests and chairs without armrests. Please contact the Accessibility Services Department at guestrelations@labyrinth.art or +62 823-3920-4294 at least 48 hours in advance of your event to allow time for any necessary accommodations.

Is there anything guests should be aware of related to the use of special effects at labyrinth?

Events at Labyrinth are immersive experiences that, depending on the event, may include elements such as seat haptics, movement sensations, flashing lights, intense lighting, visual effects, loud noises, and atmospheric simulations including fog, and scent. If you have any concerns and/or are pregnant, you should consult with your physician prior to attending an immersive experience.

Is storage available for wheelchairs and other mobility devices?

Storage is available for wheelchairs, canes, walkers and other mobility devices. Upon conclusion of the event, a staff member will return your mobility device to you at your seat. Please find your nearest guest experience representative for assistance onsite.

Venue Policies.

Code of conduct: Guests shall be respectful of others around them. Guests shall avoid blocking the view of other guests. During some Shows, the artist may request that guests be permitted to stand immediately in front of their seats during the entirety of the performance. On those occasions, standing guests shall continue to be respectful of others around them and avoid blocking the view of other guests. Guests shall not interfere with the event, the performers or the actors in any way. Guests shall refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other guests. Guests shall not stand on seats or any other building structure. Guests shall not block the aisles. Guests shall not occupy a seat or remain in an area for which they do not possess a valid ticket, and shall provide their ticket upon request. Guests who consume alcoholic beverages shall do so in a responsible manner. Guests are encouraged to report inappropriate or offensive behavior to an usher, security officer or guest experience representative. Smoking, food, and beverages are prohibited within the performance area according to applicable regulations. Prohibited items such as weapons, explosives, and alcohol will be confiscated. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest.

Liability

We are not responsible for any loss, damage, or theft of personal belongings brought into the performance venue. Attendees are responsible for complying with all safety instructions and regulations in place at the performance venue.

Please note that venue protocols and policies, event requirements, and government mandates are subject to change, so be sure to check your event detail page and these FAQs for the latest information prior to your event.

FAQs

What is the Labyrinth Collective Dome?

The Dome is an immersive structure measuring 21 meters in diameter, equipped with advanced projection and surround sound technology. It offers a unique multisensory experience, ideal for events, exhibitions, creative workshops, and wellness sessions.

What types of events can be held in the Dome?

The Dome can host a wide variety of events, including artistic performances, immersive projections, conferences, corporate events, themed dinners,
and wellness sessions such as 432Hz sound therapy.

What is the capacity of the Dome?

The capacity of the Dome varies depending on the type of event and space configuration, but it can accommodate between 50 and 400 people.

What technology is used in the Dome?

The Dome is equipped with a 360-degree projection system, high-fidelity surround sound, and interactive technology such as TouchDesigner and Kinect for immersive experiences.

How can I book events in the Dome?

You can book the Dome by contacting our team directly through our website at labyrinth.art or by reaching out to our accessibility department. We recommend booking in advance, as the space is in high demand.

Is it possible to hold customized events in the Dome?

Yes, we work closely with each client to design personalized experiences, from visual setup to music selection and immersive content projection during the event.

Is the Dome available for private use?

Yes, the Dome can be reserved for private, corporate, or artistic events. We offer full-day rental options or per-event bookings.

Do you offer wellness experiences in the Dome?

Yes, we offer special sessions such as 432Hz sound therapy, guided meditation, and wellness events that utilize the Dome’s immersive technology to enhance the experience.

What sets the Dome apart from other event venues?

The Dome is unique in Indonesia, combining immersive art, advanced technology, and circular design, creating the perfect space for transformative experiences. The immersive environment allows for a level of interaction and sensory perception unmatched by other venues.

Can customized content be projected in the Dome?

Yes, our systems allow for the projection of customized content, and we can even integrate interactive experiences using sensors
and other technological equipment.

Where is the Dome located?

The Dome is located in the heart of Labyrinth Collective, in Nuanu City, Bali.

Is the Dome available for public events?

Yes, in addition to private events, the Dome also hosts public events and art exhibitions that are open to the community. We recommend following us on social media to stay updated on upcoming events.

What is included in the Dome rental?

The rental includes access to the Dome, the projection and sound system, and technical assistance during the event. We also offer additional services such as catering, stage setup, and personalized experience design.

What safety measures are implemented in the Dome?

The Dome complies with all local safety regulations. Additionally, we have specialized staff to ensure the safety of attendees and the proper operation of equipment during events.

Stay in the loop

Want to be the first to know about our latest shows and events?
Drop your email, and we’ll keep you updated the moment dates and tickets are released. Get ready for something truly unforgettable!

General Information

Jalan galiran Br Nyanyi,
Beraban, Kec. Kediri,
Kabupaten Tabanan, Bali

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